Travel Agency Manager

Last Update on 04/04/2023

Practising as a Travel Agency Manager

Every travel agency must be managed by a manager who:

(a) is a holder of a university diploma or a recognised higher education institution diploma in tourism;

(b) hasn’t been prohibited by reason of a judicial order from dealing with the property thereof; and

(c) hasn’t been convicted of an offense involving dishonesty or moral turpitude or convicted of violating any legislation for which the Deputy Ministry of Tourism is responsible or the legislation on Exchange Control.

Notwithstanding the provisions above, a person who is proven to have managed or manages a travel agency before or on the date of entry into force of  “The Tourism and Travel Offices and Tourist Guides (Amendment) Law of 2022, respectively, may direct or continue to direct a travel agency.

Furthermore, a person who is proven, at the time of entry into force of “The Tourism and Travel Offices and Tourist Guides (Amendment) Law of 2022”, to be:

  • a holder of  a university diploma and has at least three (3) years of work experience in a travel agency; or
  • a holder of a school-leaving certificate  from a sixth-grade school of secondary education and has at least seven years of work experience in a travel agency or airline or shipping company, in departments dealing mainly and directly with tourism and travel activities, may undertake the management of a travel agency.

The application for “Position of the Manager of a Tourist and Travel” can be submitted either through the PSC Cyprus or by post/hand to the competent authority; at any of the Inspectors’ District Offices, or at the Head Offices of the Deputy Ministry of Tourism:

Deputy Ministry of Tourism
P.O.Box 24535, 1390 Nicosia
Tel.: +357 22691271, 357 22691100
Fax: +357 22 331 644, +357 22 334 696


  1. All supportive documents should be submitted either in Greek or English:

    • copy of Residence and Employment Permit (for non- European Nationals);
    • copies of Academic Qualifications (Degrees, Certificates);
    • an original employment certificate from the Department of Social Insurance of the Ministry of Labour, Welfare and Social Insurance and a certificate from past employers and any other relevant evidence (where applicable);
    • an original and recent Clear Criminal Record certificate from the Cyprus Police or the Competent Authority of the Member State of origin (issued in the last 365 days on the date of submitting the application).

There no fees applicable.

The applicant is informed regarding the authorization decision within 3 months, at the latest, from the date that the application form and supporting documents were duly submitted.  Usually, the processing of the application and the issue of the license is completed within 6 weeks from the submission date.

Administrative Action against a Competent Authority’s Decision

Any person may file an Administrative Action at the Administrative Court against a decision, act, or omission of any competent authority or body.

Pursuant to Article 146 of the Constitution, an Administrative Action may be lodged within 75 days from the date of the decision or act or omission or from the day when such decision or act or omission was notified to the applicant.

The Administrative Court acts as a cassation Court and not as a substantive Court. In other words, the Administrative Court may:
I. Dismiss the Administrative Action
II. Annul wholly or partially the contested decision or act
III. Compel the relevant authority or body to take a certain action

After a decision is annulled, the authority and/or public body must reverse things back to the state prior to when the concerned decision and/or act was executed and reexamine.

Appeal Information

An Appeal may be filed against the Administrative Court’s first-instance decision within a period of 42 days from the date such decision was given.

At the Supreme Court (Court of Appeal Section) hearing, the contested issue of the appeal remains the legality of the decision or act already adjudicated. However, such a revision of the legality of the decision or act is solely examined on the matters and the extent that the two parties have limited the reasons in the relevant notice of appeal.

The decision adopted by the Supreme Court is considered final in relation to the matter that has been judged.