Cash Registers Maintenance - Technician License

Description

(General Information)

In order to provide maintenance and repairing services of Electronic Tax Registers (ETRs) in the Republic of Cyprus, one needs to obtain the Electronic Tax Registers (ETRs) Maintenance Technician licence by the Department of Electrical and Mechanical Services, of the Ministry of Transport, Communications and Works.

For every person approved by the Director of the Department of Electrical and Mechanical Services, a licence will be given for making a seal nipper for sealing the housing of a device in case the original seal was removed for the purpose of maintenance or repair.

The term ‘’Electronic Tax Registers’’ refers to the electronic computing system which is used to issue income receipts («legal receipts» in transactions), reports and other statistical data and in which the fiscal memory, work memory, program memory, the clock, the control circuits of the printer of legal receipts, as well as the control units that connect with a keyboard, screens and other devices that input and output data and transfer data are secured in a tamper-proof way.


Eligibility Criteria

(Application Submission)

(Who Is Eligible)

Any natural or legal person can obtain the Electronic Tax Registers (ETRs) Maintenance Technician licence, provided that the Director of the Department of Electrical and Mechanical Services is satisfied that he/she:

• has the technical knowledge on the specific subject and fulfils these requirements by submitting all the necessary proof regarding the supplying of parts and software support from a reliable source;
• a bank guarantee is secured to the Department of Electrical and Mechanical Services, for an amount that the Director of the Department will decide for ensuring the proper seal use.

The application for the Electronic Tax Registers (ETRs) Maintenance Technician licence, can be submitted either through the PSC Cyprus or by contacting directly the competent authority:

Department of Electrical and Mechanical Services
Agiou Ilarionos Avenue, Kaimakli, 1426 Nicosia, P.O BOX 29669,1722 Nicosia
Tel.:+357 22 800514, +357 22 800433
E-mail:director@ems.mcw.gov.cy
Website: http://www.mcw.gov.cy/ems

(Which Certificates Must Be Submitted)

The application must be accompanied by the following supporting documents :

1)Means of Proof / Certificates:

a) regarding technical knowledge (experience and seminars, training etc.) in the maintenance of the above ETRs;

b) regarding the supply of spare parts from a reliable source (manufacturer/importer) for at least five(5) years after sale;

c) from a reliable source (manufacturer/importer) for software support.

2) Maintenance log book.

3) A bank guarantee, from a Banking Organisation established in the Republic of Cyprus, secured to the Department of Electrical and Mechanical Services, for the amount of €4.271,50 on the proper use and safeguarding of the seals**.

**The maintenance license, provided that it is approved, is valid provided that the original bank guarantee is submitted to the accounts section of the Department.

(Fees Applicable & How to Pay)

There are no fees applicable.

(Desicion Notification)

The applicant is informed regarding the authorisation decision within one month from the date that the application form and supporting documents were duly submitted.

(License Validity)

The license is valid as long as the bank guarantee is valid. When the bank guarantee expires it must be renewed and submitted to the Department of Electrical and Mechanical Services for the licenced technician to maintain his/her license.

Obligations and Supervision

(Legislation & Obligations)

(Which Laws & Regulations Apply)

see "Applications and Documents"

(What Are My Obligations)

Licensed Electronic Tax Registers (ETRs) maintenance technicians are obliged to ensure the requirements for the quality of the maintenance by complying with the following:

• to guarantee the supply of required parts for at least 5 years after sale date;

• the Electronic Tax Registers is accompanied by a maintenance booklet issued by the maintainer and contains the following:
  • manufacturer information and full details of the importer or dealer;
  • type of Electronic Tax Register;
  • power consumption at any state;
  • number and date of the final approval;
  • user data (Name/surname, tax identity number, Tax registration number);
  • installation date;
  • first operation date;
  • page for conversions or concessions to other users;
  • page specifying change of address;
  • references for the call of the maintainer;
  • beginning time and date of maintenance;
  • end time and date of maintenance;
  • maintenance technician information(Name/surname, tax identity number, Tax registration number).

• overall description for all abnormalities/breakdowns encountered and if the seal was removed or not;
• report of the number of the last tax ticket issued and the reset ticket before maintenance occurs;
• report of the initial and final number of the tax tickets that the maintenance technician printed during testing. The testing tickets are signed and sealed by the maintenance technician and kept in the users tax books;
• delivery Date and Time of the Electronic Tax Register in case the maintenance took place elsewhere than the Electronic Tax Register operating place;
• all pages of maintenance/repair must be signed by the technician and the owner.